What We Collect and Why We Use It
We collect your name, email address, mobile number and account login credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference and wallet number to process your request and verify your account identity. We do
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not store your full mobile banking PIN or password — those stay between you and your wallet provider. We also collect device and session data: your browser type, IP address and session timestamps. This helps us detect unusual access attempts and keep your account secure. Cookies
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track your session state so the lobby loads correctly when you return on any device. We share your data only where required by applicable law or where a payment processor needs it to complete a transaction. We do not sell your data to third parties. Retention
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periods vary by data type — transaction records are held for the period required under applicable jurisdiction rules, while session logs are cleared on a rolling basis. Your eligibility to use our platform depends entirely on local law and the eligible regions we serve. If you
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are unsure whether access is permitted where you are, check your local regulations before opening an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.